Welcome to mercybeauty.com!

At mercybeauty.com, we want to give you the best shopping experience to ensure that you enjoy our services and products today, tomorrow, and in the future. To do this we need to understand your shopping habits, so we can deliver an exceptional and personalized service and product specifically for you. That said, your privacy and the security of your personal data is, and will always be, enormously important to us. So, we want to transparently explain how and why we gather, store, share and use your personal Data - as well as outline the controls and choices you have around when and how you choose to share your personal data.

This Privacy Policy (“Policy”) applies to mercybeauty.com and creators, is part of our Terms and Conditions.

1. About this Policy
2. What personal data do we collect from you?
3. What do we use your personal data for?
4. Sharing your personal data
5. Data retention and deletion
6. Keeping your data safe
7. Links to other websites
8. Changes to this Privacy Policy
9. How to contact us

1. About this Policy
This policy applies to all mercybeauty.com services and products. These terms apply to your use of the mercybeauty.com services, which are defined in our Terms and Conditions of Use ("Terms and Conditions of Use").

We may develop new or additional services and products from time to time so that we may change any way we collect or process your personal data, and we will provide additional information and other terms as you introduce these new or additional services.

The purpose of this policy is to:

1. Make sure you understand the personal data we collect about you, why we collect and use it, and who we share with it;
2. Explain how we use personal data that you share with us to provide you with a good experience when you use mercybeauty.com services or purchase our products;
3. Explain the rights and choices you collect and process about your personal data and how we protect your privacy.

 

2. What personal data do we collect from you?
Account registration data – This is the personal data that is provided by you or collected by us to enable you to sign up for and use our services, buy our products or be our Key Opinion Leader (KOL). This includes your email address, username, password, birth data and gender. Some of the personal data we will ask you to provide is required in order to create your account. You also have the option to provide us with some additional personal data in order to make your account more personalised, for example, age, salary income and locations.

mercybeauty.com service or product usage data – This is the personal data that is collected about you when you are using mercybeauty.com:
- Information about your interactions with mercybeauty.com which includes the data and time of any requests you make, product orders, your cart, and your interactions with other mercybeauty.com KOLs.
- Technical data which may include URL information, cookie data, your IP address, the types of devices you are using to access or connect to mercybeauty.com, unique device IDs, device attributes, network connection type (e.g. WiFi, 3G, LTE) and provider, network and device performance, browser type, language, information enabling digital rights management operating system.

We may collect such personal data if you purchase any of our services or products. The exact personal data collected will vary depending on the payment gateways (PayPal or Stripe) but will include information such as:
Name;
Data of birth;
Credit or debit card type, expiration data, and certain digits of your card number;
Postal code;
Mobile phone number; and
Details of your transaction history

 

3. What do we use your personal data for?
We never sell your information to anyone. We use your information to:
1. Provide mercybeauty.com services and products to you.
2. Allow you to sign in to your account.
3. Allow you to support and buy services and products through mercybeauty.com.
4. Send you emails relevant to your usage, as controlled by your email preferences.
5. Reply to your questions, for example to contact you about a question you submitted to our customer service team.
6. Conduct research and development to improve mercybeauty.com and develop future products that our users may be interested in by analyzing how you use it.
7. To provide personalized services offered by PayPal on third-party website and online services. To purchase mercybeauty.com services or products, you have to provide one of our payment processors (PayPal or Stripe) with your payment information. You can see the Privacy Policy for these payment processor on the PayPal and Stripe sites. They provide us with a token that represents your credit card. If you provide them with a name and email address, then they also provide us with that information.
8. Prevent fraud and abuse on mercybeauty.com. To manage risk and protect the Sites the services and products, and you from fraud by verifying your identity. Helping to detect and prevent fraud and abuse of the Sites/ services/ products.
9. Interest-based advertising. We may process your personal data to tailor certain services or Sites experiences to better match our understanding of your interests.

 

4. Sharing your personal data
At time mercybeauty.com may take certain personal information available to strategic partners that work with mercybeauty.com to provide services and products, or that help mercybeauty.com market to customers. Personal information will only be shared by mercybeauty.com to provide or improve our services, products and advertising; it will not be shared with third parties for their marketing purposes.

Service providers – mercybeauty.com shares personal information with companies who provide services such as information processing, extending credit, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information and may be located wherever mercybeauty.com operates.

Academic researchers – We will share your personal data for activities such as statistical analysis and academic study but only in a pseudonymised format.

Other mercybeauty.com Group companies – We will share data with other mercybeauty.com Group companies to carry out our daily business operations and to enable us to maintain and provide our services and products to you.

Law enforcement and data protection authorities – We will share your personal data when we in good faith believe it is necessary for us to do so in order to comply with a legal obligation under applicable law, or respond to valid legal process, such as a search warrant, a court order, or a subpoena.

Purchasers of our business – We will share your personal data in those cases where we sell or negotiate to sell our business to a buyer or prospective buyer. In this situation, mercybeauty.com will continue to ensure the confidentiality of your personal data and give you notice before your personal data is transferred to the buyer or becomes subject to a different Privacy Policy.

 

5. Data retention and deletion
We keep your personal data only as long as necessary to provide you with the mercybeauty.com services, products and for legitimate and essential business purposes, such as maintaining the performance of the mercybeauty.com services and product qualities, making data-driven business decision about new features and offerings, complying with our legal obligation, and resolving disputes. We keep some of your personal data for as long as you are a user of mercybeauty.com. For example, we keep your purchase history and search history.

If you request, we will delete or anonymise your personal data so that it no longer identifies you, unless, we are legally allowed or required to maintain certain personal data, including situation such as the following:-

If there is an unresolved issue relating to your account, such as an outstanding credit on your account or an unresolved claim or dispute we will retain the necessary personal data until the issue is resolved;
Where we are required to retain the personal data for out legal, tax, audit and accounting obligations, we will retain the necessary personal data for the period required by applicable law; and/ or,
Where necessary for our legitimate business interest such as fraud prevention or to maintain the security of our users.

 

6. Keeping your data safe
We are committed to protect our users' personal data. We implement appropriate technical and organisational measures to help protect the security of your personal data; however, please note that no system is ever completely secure.

Your password protects your user account, so we encourage you to use a unique and strong password, limit access to your computer and browser, and log out after having used mercybeauty.com service.

 

7. Links to other websites
The services may provide the ability to connect to other websites. These websites may operate independently from us and may have their own privacy notices or policies, which we strongly suggest you review. If any linked website is not owned or controlled by us, we are not responsible for its content, any use of the website or the privacy practices of the operator of the website.

 

8. Changes to this Privacy Policy
We may revise this Privacy Statement from time to time to reflect changes to our business, the Sites or Services, or applicable laws. The revised Privacy Policy will be effective as of the published effective date.

If the revised version includes a substantial change, we will provide you with 30 days prior notice by posting notice of the change on the "Policy Update" page of our website. We also may notify users of the change using email or other means.

 

9. How to contact us
You may contact us if you have general questions about our Privacy Policy and practices or questions about your account information or personal data by writing to us enquiry@mercybeauty.com